Our Commitment

At FaithAndFreedomCollection.com, we honor faith, family, and the American spirit. Every product we create reflects our dedication to quality, transparency, and integrity. These policies ensure a clear, trustworthy experience for every customer who chooses to support our mission.

📦 Shipping Policy (Printful Fulfillment & Delivery)

At FaithAndFreedomCollection.com, all apparel and printed merchandise are produced and shipped through our trusted fulfillment partner, Printful. This ensures professional quality, reliable delivery, and secure handling of every order.

Production Time

Each item is made to order. Printful typically requires 2–7 business days to print, prepare, and package your product. Production times may vary during holidays or high‑volume seasons.

Shipping & Delivery

Once your order is fulfilled, Printful ships it directly to you using major carriers such as USPS, FedEx, DHL, or UPS. Delivery time depends on your location and the carrier’s schedule.

You can review Printful’s full shipping guidelines here: https://www.printful.com/shipping

Tracking Information

After your order ships, you will receive an email with your tracking number. Tracking updates are provided directly by Printful’s shipping partners.

Lost, Delayed, or Damaged Packages

If your order arrives damaged or does not arrive within the expected timeframe, please contact us at Info@FaithAndFreedomCollection.com. We will work with Printful to investigate the issue and determine the appropriate resolution.

Multiple Shipments

If your order contains multiple items, they may ship separately depending on Printful’s production facilities and inventory availability.

↩️ Return & Exchange Policy (Printful Fulfillment)

At FaithAndFreedomCollection.com, every item is made‑to‑order and fulfilled through our production partner, Printful. Because of this, returns and exchanges follow Printful’s guidelines to ensure accuracy, fairness, and quality.

🛠️ Printful‑Covered Issues

Printful will replace or refund items that arrive with any of the following problems:

Misprints or printing errors
Wrong item received
Wrong size sent (provider error)
Manufacturing defects
Damage during shipping
Items lost in transit

What you need to do: Email us at Info@FaithAndFreedomCollection.com with: • Your order number • A clear photo of the issue • A brief description of the problem

We will submit the claim to Printful on your behalf. Printful does not require the item to be returned.

❌ Issues Not Covered by Printful

Printful does not accept returns or exchanges for:

Buyer’s remorse
Ordering the wrong size
Ordering the wrong color
Changing your mind
Items that have been worn, washed, or altered
Incorrect address provided by the customer

Because Printful does not cover these situations, FaithAndFreedomCollection.com cannot offer free replacements or refunds for non‑defective items.

📦 Customer‑Paid Returns If you wish to return an item for personal reasons (wrong size, changed mind, etc.), you may request approval within 14 days of delivery.

Important: These returns are customer-paid, and refunds are issued only after the item is received and inspected. We reserve the right to decline returns that do not meet condition requirements.

🔁 Exchanges

Because each item is custom‑made, we do not offer traditional exchanges. If you need a different size or color, you will need to place a new order.

📄 Printful’s Full Return Policy

For complete details, you may review Printful’s official return guidelines here: https://www.printful.com/policies/returns

📬 Need Help?

We’re here to support you. Email us anytime at Info@FaithAndFreedomCollection.com and we’ll guide you through the process.

🔒 Privacy Policy

We respect your privacy and never sell or share your personal information.

Information We Collect: • Name • Email • Shipping address • Payment details (securely processed through Wix Payments or PayPal)

How We Use Your Information: • To process orders • To provide customer support • To send updates or promotional offers (only if you opt in)

Your payment information is encrypted and processed through secure third‑party providers. We do not store full credit card details on our servers.

❤️ Donation Policy

FaithAndFreedomCollection.com proudly donates 50% of all profits to: • Tunnel to Towers Foundation • Feeding America

Your purchase directly supports veterans, first responders, and families in need. Donation totals are calculated monthly and distributed accordingly.

📜 Terms of Service

By using FaithAndFreedomCollection.com, you agree to the following terms, which ensure a fair, transparent, and trustworthy experience for all customers.

1. Use of Our Website

FaithAndFreedomCollection.com provides custom apparel and merchandise inspired by faith, family, and American values. You may browse, shop, and share our content, but you may not copy, reproduce, resell, or redistribute our designs, images, or written content without written permission.

2. Made‑to‑Order Production

All products are created on demand through our fulfillment partner, Printful. This means:

Production begins shortly after your order is placed
Items are custom‑printed specifically for you
Minor variations in color, placement, or sizing may occur due to the printing process

3. Order Accuracy & Information

You are responsible for providing accurate information at checkout, including:

Correct shipping address
Valid email for order updates
Proper size, color, and product selections

Orders with incorrect information may result in delays or delivery issues that we cannot refund.

4. Order Cancellation Policy

Because each item is made to order:

Orders may be canceled within 12 hours of purchase
After 12 hours, production may already be underway and cancellation may not be possible

If you need to request a cancellation, email Info@FaithAndFreedomCollection.com immediately.

5. Pricing & Availability

We reserve the right to:

Update product pricing
Modify or discontinue items
Adjust shipping rates
Correct errors in product descriptions or listings

If a pricing or listing error affects your order, we will contact you before processing.

6. Third‑Party Fulfillment (Printful)

All production, packaging, and shipping are handled by Printful. By placing an order, you acknowledge that:

Printful’s production timelines apply
Printful’s shipping carriers and delivery estimates apply
Printful’s return and replacement rules apply

You can review Printful’s policies here: https://www.printful.com/policies

7. Donations & Transparency

FaithAndFreedomCollection.com donates 50% of all profits to:

Tunnel to Towers Foundation
Feeding America

Donation totals are calculated monthly and distributed accordingly.

8. Limitation of Liability

FaithAndFreedomCollection.com is not responsible for:

Delays caused by Printful, shipping carriers, or customs
Lost packages due to incorrect addresses provided by the customer
Damage caused by misuse, improper care, or alteration of products

9. Contact & Support

For questions, concerns, or assistance, please contact us at: Info@FaithAndFreedomCollection.com

We aim to respond within 24–48 hours.

📬 Contact Us

For questions, support, or special requests, reach out anytime: Info@FaithAndFreedomCollection.com

Our Commitment

📦 Shipping Policy (Printful Fulfillment & Delivery)

At FaithAndFreedomCollection.com, all apparel and printed merchandise are produced and shipped through our trusted fulfillment partner, Printful. This ensures professional quality, reliable delivery, and secure handling of every order.

Production Time

Each item is made to order. Printful typically requires 2–7 business days to print, prepare, and package your product. Production times may vary during holidays or high‑volume seasons.

Shipping & Delivery

Once your order is fulfilled, Printful ships it directly to you using major carriers such as USPS, FedEx, DHL, or UPS. Delivery time depends on your location and the carrier’s schedule.

You can review Printful’s full shipping guidelines here: https://www.printful.com/shipping

Tracking Information

After your order ships, you will receive an email with your tracking number. Tracking updates are provided directly by Printful’s shipping partners.

Lost, Delayed, or Damaged Packages

If your order arrives damaged or does not arrive within the expected timeframe, please contact us at Info@FaithAndFreedomCollection.com. We will work with Printful to investigate the issue and determine the appropriate resolution.

Multiple Shipments

If your order contains multiple items, they may ship separately depending on Printful’s production facilities and inventory availability.

↩️ Return & Exchange Policy (Printful Fulfillment)

At FaithAndFreedomCollection.com, every item is made‑to‑order and fulfilled through our production partner, Printful. Because of this, returns and exchanges follow Printful’s guidelines to ensure accuracy, fairness, and quality.

🛠️ Printful‑Covered Issues

Printful will replace or refund items that arrive with any of the following problems:

Misprints or printing errors

Wrong item received

Wrong size sent (provider error)

Manufacturing defects

Damage during shipping

Items lost in transit

What you need to do: Email us at Info@FaithAndFreedomCollection.com with: • Your order number • A clear photo of the issue • A brief description of the problem

We will submit the claim to Printful on your behalf. Printful does not require the item to be returned.

❌ Issues Not Covered by Printful

Printful does not accept returns or exchanges for:

Buyer’s remorse

Ordering the wrong size

Ordering the wrong color

Changing your mind

Items that have been worn, washed, or altered

Incorrect address provided by the customer

Because Printful does not cover these situations, FaithAndFreedomCollection.com cannot offer free replacements or refunds for non‑defective items.

📦 Customer‑Paid Returns If you wish to return an item for personal reasons (wrong size, changed mind, etc.), you may request approval within 14 days of delivery.

Important: These returns are customer-paid, and refunds are issued only after the item is received and inspected. We reserve the right to decline returns that do not meet condition requirements.

🔁 Exchanges

Because each item is custom‑made, we do not offer traditional exchanges. If you need a different size or color, you will need to place a new order.

📄 Printful’s Full Return Policy

For complete details, you may review Printful’s official return guidelines here: https://www.printful.com/policies/returns

📬 Need Help?

We’re here to support you. Email us anytime at Info@FaithAndFreedomCollection.com and we’ll guide you through the process.

🔒 Privacy Policy

❤️ Donation Policy

FaithAndFreedomCollection.com proudly donates 50% of all profits to: • Tunnel to Towers Foundation • Feeding America

Your purchase directly supports veterans, first responders, and families in need. Donation totals are calculated monthly and distributed accordingly.

📜 Terms of Service

By using FaithAndFreedomCollection.com, you agree to the following terms, which ensure a fair, transparent, and trustworthy experience for all customers.

1. Use of Our Website

FaithAndFreedomCollection.com provides custom apparel and merchandise inspired by faith, family, and American values. You may browse, shop, and share our content, but you may not copy, reproduce, resell, or redistribute our designs, images, or written content without written permission.

2. Made‑to‑Order Production

All products are created on demand through our fulfillment partner, Printful. This means:

Production begins shortly after your order is placed

Items are custom‑printed specifically for you

Minor variations in color, placement, or sizing may occur due to the printing process

3. Order Accuracy & Information

You are responsible for providing accurate information at checkout, including:

Correct shipping address

Valid email for order updates

Proper size, color, and product selections

Orders with incorrect information may result in delays or delivery issues that we cannot refund.

4. Order Cancellation Policy

Because each item is made to order:

Orders may be canceled within 12 hours of purchase

After 12 hours, production may already be underway and cancellation may not be possible

If you need to request a cancellation, email Info@FaithAndFreedomCollection.com immediately.

5. Pricing & Availability

We reserve the right to:

Update product pricing

Modify or discontinue items

Adjust shipping rates

Correct errors in product descriptions or listings

If a pricing or listing error affects your order, we will contact you before processing.

6. Third‑Party Fulfillment (Printful)

All production, packaging, and shipping are handled by Printful. By placing an order, you acknowledge that:

Printful’s production timelines apply

Printful’s shipping carriers and delivery estimates apply

Printful’s return and replacement rules apply

You can review Printful’s policies here: https://www.printful.com/policies